At Sevun, we are dedicated to transforming the way businesses operate with cutting-edge AI solutions. Our mission is to empower organizations with innovative technology that enhances productivity and fosters growth. We envision a future where AI seamlessly integrates into everyday business operations, driving efficiency and innovation.

To be the leading AI platform that enables brands to create consistent and meaningful customer experiences across multiple touchpoints.

At Sevun, we believe in giving back to the community. We regularly participate in initiatives that promote sustainability and social responsibility.

At Sevun, we believe in giving back to the community. We are  regularly participating in initiatives that promote sustainability and social responsibility.

Founded in 2015, Sevun started as a small tech startup with a big dream: to harness the power of artificial intelligence to solve complex business challenges. Over the years, we have grown into a leading AI solutions provider, celebrated for our commitment to excellence and our passion for innovation. From our humble beginnings to our current position as industry leaders, our journey has been marked by a relentless pursuit of progress and a dedication to our clients' success.

Sevun.AI’s generative AI and computer vision technologies were used to accurately analyze and understand images.

E-commerce Platform

The agency used Sevun.AI’s media intelligence solutions to gain real-time insights into social media and digital media coverage.

Public Relations Agency

Sevun.AI’s advanced speech-to-text APIs were integrated to convert voice calls into analyzable text.

Telecommunications

A Famous Restaurant Chain

The center was equipped with Sevun.AI’s intelligent knowledge base solutions.

Technical Support Center for a Large Electronics Company

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FAQs

Stay informed with our comprehensive media intelligence solution. Capture real-time insights on social media and digital media coverage related to your brand.

Media intelligence solution

Our generative AI and computer vision technologies allow you to understand and interpret images with high accuracy.

Generative AI & computer vision

Empower your support team with our intelligent knowledge base solutions.

Knowledge base co-pilot & autopilot

Our AI-driven chatbots are designed to provide exceptional customer support and engagement & ensure your customers receive the help they need when they need it.

Conversational chatbots

Our advanced speech-to-text APIs offer unparalleled accuracy in multiple languages and dialects.

Speech to text APIs

Transform your brand with our cutting-edge AI platform to truly understand and engage with your digital audience.

Measure audience engagement and interactions.

Engagement Metrics

Track mentions, trends, and coverage as they happen.

Real-Time Monitoring

Understand public sentiment and emotions related to your brand.

Sentiment and Emotion Analysis

Generate detailed reports to inform strategy and decision-making.

Comprehensive Reports

Monitor competitor activities and industry trends.

Competitive Analysis

Stay informed with our comprehensive media intelligence solution. Capture real-time insights on social media and digital media coverage related to your brand. Our features include engagement metrics, coverage tracking, and sentiment and emotion analysis, enabling you to make data-driven decisions and improve your communication strategies.

Understand emotions and sentiments expressed in visual content.

Sentiment Analysis

Analyze visual data in real-time for immediate insights.

Real-Time Processing

Find visually similar images to enhance user experience.

Visual Similarity Search

Identify and classify objects within images and videos with high precision.

Object Detection

Automatically detect and flag inappropriate content.

Content Moderationt

Our generative AI and computer vision technologies allow you to understand and interpret images with high accuracy. From object detection to context-aware sentiment analysis, our solutions help you gain deeper insights into visual content, enhancing your ability to respond to customer needs and trends effectively.

Generative AI & Computer Vision

Chatbots are available round-the-clock, ensuring your customers get help whenever they need it.

24/7 Availability

Communicate with your customers in their preferred language with our multilingual capabilities.

Multilingual Support

Provide personalized responses based on customer data and previous interactions.

Personalized Responses

Seamlessly integrate with platforms like WhatsApp, Facebook Messenger, and more for real-time interaction.

Real-Time Integration

Gain insights into customer interactions and chatbot performance with detailed analytics and reporting tools.

Analytics and Reporting

Our AI-driven chatbots are designed to provide exceptional customer support and engagement. With real-time integration with WhatsApp and other channels, our chatbots ensure your customers receive the help they need when they need it. Enjoy features like personalized messaging, real-time menu options, and a robust backend dashboard for tracking and analytics.

Achieve precise transcription of voice data with advanced algorithms.

High Accuracy

Support for a wide range of languages and dialects.

Convert voice to text in real-time for immediate analysis.

Capture the context of conversations for better insights.

Contextual Understanding

Easily integrate with existing systems and workflows.

Integration Ready

Our advanced speech-to-text APIs offer unmatched accuracy across multiple languages and dialects. Seamlessly integrate these APIs with your contact center or other solutions to convert voice interactions into actionable text.

Speech-to-Text APIs

Deliver relevant information based on the context of the inquiry.

Context-Aware Response

Continuously improve responses through machine learning algorithms.

Adaptive Learning

Easy to use for both support agents and customers.

User-Friendly Interface

Handle text, images, videos, and more to provide comprehensive support.

Rich Content Support

Seamless Integration

Empower your support team with our intelligent knowledge base solutions. Our CoPilot and Autopilot features use company-specific data to provide accurate, context-aware responses to customer inquiries. With adaptive learning and seamless integration, our solutions ensure your customers always receive the most relevant information.

Automated processes reduced the need for manual image reviews, saving time and resources.

Reduced Manual Review Time

The system categorized images efficiently, ensuring high-quality standards were maintained.

Accurate and Quick Image Classification

By providing recommendations for similar products based on visual similarity, the platform improved the overall user experience.

Enhanced User Experience

The platform needed an efficient way to analyze and categorize user-uploaded images to ensure compliance with quality standards and detect inappropriate content.

Sevun.AI’s generative AI and computer vision technologies were used to accurately analyze and understand images. A system was implemented to automatically classify images and detect any inappropriate content.

The agency could track media coverage accurately and in real-time.

Accurate Media Coverage Tracking

Analyzing audience sentiment helped refine communication strategies.

Improved Communication

The agency delivered comprehensive reports to clients, showcasing the value of their services.

Detailed Client Reports

The agency needed an effective way to monitor digital media coverage and social media interactions related to a specific brand.

The agency used Sevun.AI’s media intelligence solutions to gain real-time insights into social media and digital media coverage. Features included engagement metrics, coverage tracking, and sentiment and emotion analysis.

The system helped identify frequent problems, enabling proactive measures.

Common Issues Identification

Insights from the transcriptions were used to enhance agent training.

Improved Training Programs

A better understanding of customer sentiments led to improved service quality.

Enhanced Service Quality

The company needed to accurately analyze customer service calls to identify common issues, evaluate agent performance, and understand customer sentiments.

Sevun.AI’s advanced speech-to-text APIs were integrated to convert voice calls into analyzable text. This allowed the company to gain deeper insights into customer experiences and improve service quality.

Employees were able to focus on providing better in-person service, while the chatbots handled routine inquiries and reservations.

Reduced Workload for Staff

Customers received immediate and accurate responses, enhancing their overall experience.

Improved Customer Satisfaction

The streamlined process led to a higher number of reservations, contributing to increased business.

Increased Reservations

The restaurant chain faced difficulty managing a large volume of reservations and customer inquiries about menu options. Employees were overwhelmed by the number of calls and messages, affecting service quality and customer experience.

The restaurant chain implemented our AI-powered smart chatbots. The chatbots were integrated with social media platforms and WhatsApp, allowing customers to make reservations and inquire about menu options instantly and easily.

The intelligent system provided agents with instant access to the information they needed, reducing the time required to resolve issues.

Reduced Resolution Times

Customers appreciated the quick and accurate responses, leading to higher satisfaction rates.

Agents were able to handle more inquiries efficiently, thanks to the system’s ability to provide immediate answers.

Increased Agent Efficiency

The technical support center struggled with long resolution times due to the high volume of complex technical inquiries. Agents found it challenging to access necessary information quickly and effectively.

The center was equipped with Sevun.AI’s intelligent knowledge base solutions. With the copilot and autopilot features, agents received accurate and context-aware responses, significantly reducing problem resolution times.

Technical Support Center for a Large Electronics Company

Solution

Results

Reduced Resolution Times

Improved Customer Satisfaction

Increased Agent Efficiency

Explore use cases across different industries